Privacy Policy
Effective January 1, 2026
B&M Hobbs Spray Foam Insulation, hobbssprayfoaminsulation.com, projects@hobbssprayfoaminsulation.com
Who this policy covers
This policy explains how B&M Hobbs Spray Foam Insulation collects, uses and protects information when you visit our website, call us or ask for a quote. We're an insulation contractor in Hobbs, NM, and we only collect what we need to answer your questions and do the work on your house.
By using this site, you agree to the practices described here. If you don't agree, please don't submit information through the site, and call us instead if you'd like to talk about a job.
Information you give us
When you fill out our contact form, call or email us, we collect what you choose to share. That usually includes your name, phone number, email address, the address of the property and details about the job, such as an attic that runs hot upstairs, a drafty room over the garage or a crawl space with cold floors above it.
Our contact form is run by an outside form service, so what you type into it is received and stored by that service on our behalf before it reaches us.
Please don't send payment card numbers, Social Security numbers or other sensitive details through the form or by email, because those channels aren't meant for that kind of information.
Information collected automatically
Like most websites, ours collects some information on its own when you visit. This can include the pages you view, how long you stay, the site or search that sent you here, your browser and device type, and your general location based on your internet connection.
We collect this through analytics tools and cookies, which are small files a website stores in your browser so it can recognize a returning visit and count traffic. You can block or delete cookies in your browser settings, and the site will still work, though some counts and features may not.
How we use your information
We use what you send us to reply to you, set up a free on-site quote, plan and do the work, send invoices and keep records of the job. We use the automatic information to see which pages people find useful and to fix what isn't working, so homeowners searching for an insulation contractor in Hobbs, NM can find what they need.
We may also use your information when the law requires it, to protect our rights or to prevent fraud. We don't sell your personal information, and we don't rent or trade it to other companies for their marketing.
Who we share it with
We share information only with the companies that help us run the business, such as our website host, our form service and our analytics provider. They get what they need to do that job for us and aren't allowed to use it for their own purposes.
We may also share information if a court, government agency or the law requires it, or if the business is sold or merged, in which case the new owner would follow the same commitments made here.
How long we keep it
We keep contact requests for as long as we need them to answer you and follow up on a quote. If we do work at your house, we keep the job records longer, because we need them for taxes, bookkeeping and any questions about the work down the road.
When we no longer need information, we delete it or remove anything that identifies you. Analytics data is kept according to the analytics provider's own settings and is generally reported in totals, not by person.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep something for a legal, tax or business record reason, and if so, we'll tell you why.
If we ever send you follow-up messages you don't want, tell us and we'll stop. Depending on the state you live in, you may have additional privacy rights, and we'll honor any request the law gives you the right to make.
How we protect your information
We use reasonable steps to keep your information safe, such as limiting who on our team can see it and using service providers that protect the data they hold. No website or email system is completely secure, though, so we can't promise that information sent online will never be intercepted.
Children's privacy
This site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and continuing to use the site after that means you accept the update.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (575) 318-2651 or send a message through our contact page. We're available Mon–Sun, 6 AM–11 PM, and we usually reply within one business day.
To learn more about who we are and how we work, visit our about page.